Working hours 9:00am – 6:00pm Monday-Friday, EST.Urgent request please mail to firstname.lastname@example.org during the weekend.
We offer reply within12 hours latest.
Standard production times are below:
10-15 business days for our website items after proof approved, no custom color
Rush production accept and additional cost according to client's in hand hand date
Blank merchandise will ship in 3-5 business day. 10,000+ pieces please call for details.
Quote:Our sales will reply and quote within 12 hours, larger quantity please call for details.
Payment: We accept check and Visa, Master credit card, American Express just for sample order.A resale certificate is required for all states or sales tax may be added to orders.
Shipping: Orders will shipped by UPS,FedEx or DHL. Neo Promos cannot be held responsible for shipping delays caused by couriers, natural disasters or anything else beyond our reasonable control.
Neo Promos have been in this line for many years and we keep on fresh our prouct ideas,give our best service,delivery on time. We will continue to improve our quality and safety efforts.